Privacy policy

Equal Chance Limited Policy on GDPR – Privacy Information

This privacy information as part of the consent form sets out how Equal Chance Ltd. uses and protects any personal information that you provide us. Equal Chance Ltd. is committed to ensuring that individuals’ privacy is protected. Should we ask you to provide sensitive information or information by which a person can be identified, when using our services you can be assured that it will only be used in accordance with this privacy statement.

Why we collect your data

We collect clients and their family/carers personal data because you give us consent to do so and/or because we have a contract in place with you or a third party, in order to provide our specialist paediatric occupational therapy services to the client. We also have a legal obligation to keep clinical records.

What we collect

We may collect the following information:

  • Personal information about the client and their legal guardian and family members (name, date of birth, address, email, telephone)

  • Clients’ medical and lifestyle information, through conversation, observation and questionnaires;

  • Further clinical information in relation to reports from other health professionals.

What we do with the information we gather

We require this information for the purpose of:

  • Communicating with the client / their representative regarding their treatment;

  • Professional clinical record keeping of patient information;

  • Creating fully informed reports and treatment plans;

  • Sharing information with relevant health professionals

  • Accounting

Security

We are committed to ensuring that personal information is secure. In order to prevent unauthorised access or disclosure we have put in place highly secure electronic systems and managerial procedures to safeguard and secure the information we collect.

Controlling your personal information

  • We will not distribute, sell or lease personal information to third parties unless we have explicit permission or are required by law to do so.

  • Individuals may request details of personal information which we hold about them under the General Data Protection Regulation (GDPR). If you would like a copy of the information held on you / your child please contact Abbie Hancock at this address: Equal Chance Limited, 1st Floor, 38 Dartford Road, Sevenoaks, Kent. TN13 3TQ.

  • If you believe that any personal information, we are holding is incorrect or incomplete please email or write to us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

Data Retention

We will retain client’s personal data for 7 years after they stop using our services, or 7 years after the age 18 for a child, unless there is justification for us to retain it for a longer period.

How you can withdraw consent

If you do not wish us to make use of your/your child’s personal information in this way please contact Abbie Hancock, or email abbie@equalchanceot.co.uk. You have the right to withdraw consent.

Right to Erase

You can of course request that your child’s records be erased in accordance with your right to erase data under data protection law. However your data is health and care data that has been processed under the responsibility of a health professional that has a legal obligation of professional secrecy which falls info one of those special categories where the right to erase does not apply. Furthermore, we do need to retain your information for insurance purposes. Please see data retention above.